Family caregiver survey rating: Providing care with the utmost dignity & love. Serenity Hospice & Home is one of only 6 hospices in the entire state of Illinois to receive a 5-Star Rating on the Family Caregiver Survey through CMS! Only one other hospice with an overlapping service area received a 5-Star Rating. You can access this information at Medicare.gov. Serenity HOSPICE & HOME The survey collects information from family caregivers on hospice care experiences in regards to our quality in 6 domains: Communication with family Getting timely help Treating patient with respect Emotional and spiritual support 91% willing to recommend this hospice compared to Illinois state average of 83% Help for pain and symptoms Training family to care for patient www.serenityhospiceandhome.org * 815-732-2499 Family caregiver survey rating : Providing care with the utmost dignity & love . Serenity Hospice & Home is one of only 6 hospices in the entire state of Illinois to receive a 5 - Star Rating on the Family Caregiver Survey through CMS ! Only one other hospice with an overlapping service area received a 5 - Star Rating . You can access this information at Medicare.gov . Serenity HOSPICE & HOME The survey collects information from family caregivers on hospice care experiences in regards to our quality in 6 domains : Communication with family Getting timely help Treating patient with respect Emotional and spiritual support 91 % willing to recommend this hospice compared to Illinois state average of 83 % Help for pain and symptoms Training family to care for patient www.serenityhospiceandhome.org * 815-732-2499