Serenity Family caregiver survey rating: HOSPICE & HOME Serenity Hospice & Home is one of only 5 hospices in the entire state of Illinois to receive a 5-Star Rating on the Family Caregiver Survey through CMS! We are the ONLY hospice in our service area that received a 5-Star rating. You can access this information at Medicare.gov. The survey collects information from family caregivers on hospice care experiences in regards to our quality in 6 domains: 92% willing to recommend this hospice compared to Illinois state average of 83% Communication with family Getting timely help Treating patient with respect . Emotional and spiritual support Help for pain and symptoms Training family to care for patient Serenity Family caregiver survey rating : HOSPICE & HOME Serenity Hospice & Home is one of only 5 hospices in the entire state of Illinois to receive a 5 - Star Rating on the Family Caregiver Survey through CMS ! We are the ONLY hospice in our service area that received a 5 - Star rating . You can access this information at Medicare.gov . The survey collects information from family caregivers on hospice care experiences in regards to our quality in 6 domains : 92 % willing to recommend this hospice compared to Illinois state average of 83 % Communication with family Getting timely help Treating patient with respect . Emotional and spiritual support Help for pain and symptoms Training family to care for patient