Serenity Family caregiver survey rating: HOSPICE & HOME Providing care with the utmost dignity & love. Compassionate staff State-of-the-art Serenity Home Innovative bereavement programs Comprehensive physical, emotional, mental & spiritual support Volunteer program Care provided wherever needed Massage, music therapy, virtual reality, guided meditation & more "Pet Peace of Mind" program . Highest Level (5) in "We Honor Veterans" Respite and GIP symptom management stays at the Serenity Home Serenity Hospice & Home is one of only 6 hospices in the entire state of Illinois to receive a 5-Star Rating on the Family Caregiver Survey through CMS! Only one other hospice with an overlapping service area received a 5-Star Rating. You can access this information at Medicare.gov. We have been providing care in Northern Illinois since 1984. We serve Boone, Carroll, Dekalb, Lee, Ogle, Stephenson, Whiteside, and Winnebago as well as the towns of Walnut and Ohio in Bureau County. The survey collects information from family caregivers on hospice care experiences in regards to our quality in 6 domains: 03 % willing to recommend this hospice compared to Illinois state average of 83% Communication with family Getting timely help Treating patient with respect Emotional and spiritual support Help for pain and symptoms Training family to care for patient www.serenityhospiceandhome.org * 815-732-2499 Serenity Family caregiver survey rating : HOSPICE & HOME Providing care with the utmost dignity & love . Compassionate staff State - of - the - art Serenity Home Innovative bereavement programs Comprehensive physical , emotional , mental & spiritual support Volunteer program Care provided wherever needed Massage , music therapy , virtual reality , guided meditation & more " Pet Peace of Mind " program . Highest Level ( 5 ) in " We Honor Veterans " Respite and GIP symptom management stays at the Serenity Home Serenity Hospice & Home is one of only 6 hospices in the entire state of Illinois to receive a 5 - Star Rating on the Family Caregiver Survey through CMS ! Only one other hospice with an overlapping service area received a 5 - Star Rating . You can access this information at Medicare.gov . We have been providing care in Northern Illinois since 1984. We serve Boone , Carroll , Dekalb , Lee , Ogle , Stephenson , Whiteside , and Winnebago as well as the towns of Walnut and Ohio in Bureau County . The survey collects information from family caregivers on hospice care experiences in regards to our quality in 6 domains : 03 % willing to recommend this hospice compared to Illinois state average of 83 % Communication with family Getting timely help Treating patient with respect Emotional and spiritual support Help for pain and symptoms Training family to care for patient www.serenityhospiceandhome.org * 815-732-2499